Welcome to the Help Center
If the information is insufficient, you can contact us via the Contact page.
You will receive an information e-mail when you make your reservation. Contact us via communication channels for your reservation.
For tours of 1 day or less, you can cancel free of charge 24 hours before the tour start time. For package tours, you can cancel the tour 4 days in advance and get a refund.
You can use promotional codes by entering the code addition section on the payment page.
We will contact you via WhatsApp on the day of participation or the day before and provide the necessary information.
Necessary details are written on the tour page. You can ask any questions you may have through communication channels.
Frequently Asked Questions
For tours of 1 day or less, you can cancel free of charge 24 hours before the tour start time. For package tours, you can cancel the tour 4 days in advance and get a refund.
For package tours, you can change the date 4 days in advance. For daily tours, you can make changes 1 day in advance.
Yes, we can prepare a special program for you if you specify what kind of program you want by contacting us via the contact form or communication channels such as WhatsApp or Instagram.
Many of our tours include free transfer. Free transfer is stated in the tour details. You can contact us for transportation on our tours that do not include transfer.
